IBM MAXIMO SG24-7645-00 사용자 설명서

Draft Document for Review May 23, 2008 10:14 am

Maximo Essentials V7.1 - Implementer’s Guide

involvement at each stage. For each of the above mentioned phases, the 
expectations from the customer are given in the below table

Requirement Gathering and 
Analysis

��

Assign a single point of contact from within

��

Explain the project vision, short term and 
long term objective

��

Facilitate meetings with individual process 
owners

��

Facilitate meetings with tool owners

��

Procure hardware and software required for 
the project

��

Review documentation 

Solution Design

��

Review solution architecture

��

Review documentation and project plan

Deployment

��

Provide hardware and software

��

Provide administrative access to systems 
wherever required

��

Monitor project progress

��

Participate in reviews

Testing and Go-Live

��

Provide test and production environment

��

Provide data for User Acceptance Testing

��

Facilitate in UAT

��

Attend training

��

Provide man and material resources 
required for training

Support

��

Define support scope of work boundaries

��

Review support plan and SLAs