Epson Portable Media Storage P-2000 사용자 설명서

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Maintenance and Troubleshooting 57
Where to Get Help
Epson provides technical assistance 24 hours a day through 
the electronic support services and automated telephone 
services listed below.
To speak to a technical support representative, dial:
U.S.: (562) 276-4303, 6
AM
 to 6
PM
, Pacific Time, 
Monday through Friday. 
Canada: (905) 709-3839, 6
AM
 to 6
PM
, Pacific Time, 
Monday through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
Product name (Epson P-2000)
Product serial number (located on the bottom edge of 
the P-2000)
Proof of purchase (such as a store receipt) and date of 
purchase
Description of the problem
You can purchase a replacement lithium ion battery 
(B32B818252) from an Epson authorized reseller. For 
product information and to find the nearest authorized 
reseller, please call 800-GO-EPSON (800-463-7766) or 
browse our catalog of products at www.epson.com, select
the product you are interested in, and click “Where to Buy.” 
To purchase online, please visit the Epson Store at 
www.epsonstore.com (U.S. sales only). In Canada, please 
call 800-463-7766 for a reseller referral.
Service
Access
World Wide Web
From the Internet, you can reach Epson 
Support at http://support.epson.com. 
At this site, you can download drivers 
and other files, look at product 
documentation, access troubleshooting 
information, and receive technical 
advice through e-mail.
Automated 
Telephone 
Services
A variety of automated help services are 
available 24 hours a day, seven days a 
week. To use these services, you must 
have a touch tone telephone and call 
(800) 922-8911.