Codemasters PLOTRCDUK05 사용자 설명서

For help, please visit:
www.lotro-europe.com/support

Account Management

For installation problems including damaged or defective installation discs, 
please click on Installation.

For account management support including billing inquiries, payment 
issues and subscription questions, please click on Account.

Technical Support

For post-installation problems, please click on Technical.

Searchable Knowledge Base

The answers to virtually any question of any type can be found in our 
on-line knowledge base. To visit the knowledge base, please click on FAQs.

Press q, then select Help from within the game to submit a request for 
assistance. The in-game support team will not answer “how to” questions. 

For game play questions, please visit our Searchable Knowledge Base.

WEB SUPPORT

To fi nd answers to frequently asked questions concerning technical issues and the 
most up to date manual please visit:

This is a free service available 24hrs hours a day and 7 days a week.

EMAIL SUPPORT

If you require assistance with a more specifi c issue or one not listed on the 
technical support section of the LOTRO website please email:

TELEPHONE SUPPORT

A full list of contact telephone numbers appears on the following web page:

If you require assistance with billing or game account please use the email form 
and/or telephone numbers on the following web page:

If a problem is encountered running Lord of the Rings Online please consult 
the readme.txt fi le and any available patch notes to fi nd out if the LOTRO team 
are already aware of the issue and it is currently awaiting a bug fi x or if a solution 
is available.

Most errors encountered when playing LOTRO are due to out of date hardware 
drivers. Please check that all hardware drivers are up to date before contacting the 
LOTRO team with an issue.

GAME PERFORMANCE

If problems are encountered playing LOTRO (low and choppy frame rates, etc.) 
improvements may be made by lowering the video settings to improve the game’s 
performance. The video options can be accessed in game via the options menu. 
Lowering the video resolution or graphical detail may improve performance and 
improve encountered issues.

GAME INFORMATION AND HINTS:

If you require game tips, hints, or information related to LOTRO, please consult 
the website at:

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