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Installing Avaya Computer Telephony Server Software
62 Installation Guide
Avaya Computer Telephony Hardware and Software 
Requirements
Table 3-1 lists the server hardware requirements for Telephony Services and CVLAN 
server which is based on Contact Center size (i.e number of Agents).
Table 3-1: Server Hardware
Low to Low Mid-
End Contact 
Center (10-200 
Agents)
Mid-End Contact 
Center (200-500 
Agents)
High-End Contact 
Center (500-2500 
Agents)
CPU
Pentium III 350MHZ 
or higher
Pentium
®
 III 
500MHZ or higher
Pentium
®
 III 
700MHZ or higher
RAM
256MB or higher
512MB or higher
512MB or higher
Network 
Connections
For a standard 
installation, 2 
network interface 
card(s) are 
recommended:
one for the G3PD 
one for client 
access
If your configuration 
uses NAT or a 
Firewall, see 
For a standard 
installation, 2 
network interface 
card(s) are 
recommended:
one for the G3PD 
one for client 
access
If your configuration 
uses NAT or a 
Firewall, see 
For a standard 
installation, 2 
network interface 
card(s) are 
recommended:
one for the G3PD 
one for client 
access
If your configuration 
uses NAT or a 
Firewall, see 
Drives
CD-ROM drive: 3.5-
inch floppy drive (for 
license and 
authorization disks)
CD-ROM drive: 3.5-
inch floppy drive (for 
license and 
authorization disks)
CD-ROM drive: 3.5-
inch floppy drive (for 
license and 
authorization disks)
Disk Space
1
1. Each disk space requirement is an approximation. The amount of disk space required also depends 
on other factors such as, the number of users, types of activity performed, and number and/or size 
of the trace files.
300MB Hard Drive
300MB Hard Drive
300MB Hard Drive