BlackBerry Research In Motion - Blackberry Life Jacket Version 5.0 Service Pack 4 사용자 설명서
Possible cause
Possible solution
configured to use an incorrect static
port number when it connects to the
BlackBerry Configuration Database.
port number when it connects to the
BlackBerry Configuration Database.
1. On the computer that hosts the BlackBerry Enterprise Server component, on
the taskbar, click Start > All Programs > BlackBerry Enterprise Server.
2. Right-click BlackBerry Server Configuration and select Run as
administrator.
3. On the Database Connectivity tab, clear the Use dynamic ports or specify
SQL port check box.
4. In the Use dynamic ports or specify SQL port field, type the correct port
number.
5. Click OK.
6. In the Windows Services, restart the services for the BlackBerry Enterprise
6. In the Windows Services, restart the services for the BlackBerry Enterprise
Server component.
You cannot access the BlackBerry
Administration Service
Possible cause
The computer that hosts the BlackBerry Administration Service has more than one NIC and the production NIC is not first
in the bind order in Windows network settings as it must be for you to access the BlackBerry Administration Service.
in the bind order in Windows network settings as it must be for you to access the BlackBerry Administration Service.
Possible solution
On the computer that hosts the BlackBerry Administration Service, in the Windows network settings, verify that the
production NIC is first in the bind order. For more information, visit
production NIC is first in the bind order. For more information, visit
to read article KB18190.
Installation and Configuration Guide
Troubleshooting the BlackBerry Enterprise Server installation process
95