Zephyr COKE48BRGX 매뉴얼

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TROUBLESHOOTING PROCEDURES FOR OKEANITO
Issue
Cause
What to do
After installation, 
the unit doesn’t 
work.
1.  The power source is not turned ON.
1.  Make sure the circuit breaker and the unit’s 
power is ON.
2.  The power line and the cable locking connector 
is not connecting properly.
2.  Check the power connection with the unit is 
connected properly.
3.  The switch board and control board wirings are 
disconnected.
3.  Make sure the wirings between the switch 
board and control board are connected 
properly.
4.  The switch board or control board is defective.
4.  Change the switch board or control board.
Light works, but 
blower is not 
turning.
1.  Wire harness from external or internal blower 
might be disconnected.
1.  Make sure the wires are connected to the 
control board box
2.   Blower molex plug pin is not making contact.
2.   Disconnect the blower molex plug, check pins 
inside plug to see if pin is pushed inside the 
plug too far. Reseat pin if needed.
3.  The blower is defective, possibly seized.
3.  Change the blower.
4.  The thermally protected system detects if the 
blower is too hot to operate and shuts the blower 
down.
4.  The blower will function properly after the 
thermally protected system cool down.
5.  Damaged capacitor.
5.  Change the capacitor.
The unit is 
vibrating.
1.  The blower is not secure in place.
1.  Tighten the blower in place.
2.  Damaged blower wheel/makes noise.
2.  Change the blower.
3.  The hood is not secured in place.
3.  Check the installation of the hood.
The unit is 
whistling.
1.   A fi lter is not in the correct position.
1.   Adjust the fi lters until the whistling stops.
2.   The duct pipe connections are not sealed or 
connected properly.
2.   Check the duct pipe connections to be sure all 
connections are sealed properly.
The blower is 
working, but the 
lights are not.
1.   The light socket plug is disconnected.
1.   Connect the light socket plug.
2.  Defective LED bulb.
2.  Change the LED bulb.
The hood is 
not venting out 
properly.
1.  The hood might be hanging to high from the 
cook top.
1.  Adjust the distance between the cook top and 
the bottom of the hood within 28” and 36” 
range.
2.  The wind from the opened windows or opened 
doors in the surrounding area are affecting the 
ventilation of the hood.
2.  Close all the windows and doors to eliminate 
the outside wind fl ow.
3.  Blocking in the duct opening or ductwork.
3.  Remove all the blocking from the duct work or 
duct opening.
4.  There are too many turns within the ducting.
4.  Limit number of turns and/or increase duct 
size.
5.  Using the wrong size of ducting.
5.  Change the ducting to at least 6” or higher 
for the internal blower and 8” or higher for the 
external blower.
Filter is vibrating.
1.  Baffl e fi lter is loose.
1.  Remove fi lter and reinstall it or change the 
baffl e fi lter
After hood has 
been installed 
for a period of 
time, it stopped 
working.
1.  Control board needs to be reset.
1.  Turn circuit breaker which controls the hood 
off for at least 15 minutes. Turn it back on and 
this should fi x the problem.
2.  Defective control board.
2.  Replace control board.
T
roubleshooting