HP MDS 9000 Family Multiprotocol Services Module A7559A 전단

Installation service; SAN Solution service; SAN-Environmental Support service; SAN Architecture
service; Proactive 24 For more information on these and other service options, please contact any
of our worldwide sales offices or visit our Web site at: 

(1-1-1) Hardware Warranty; 1-year parts; 1-year on-site (8x5, next business day response) and 1-
year labor.

NOTE: The hardware warranty covers firmware and embedded non-saleable software. Saleable
software carries its own warranty.

HP's Limited Software Warranty; the software media will be free of physical defects for a period of
ninety (90) days from delivery. EXCLUSIVE REMEDY. The entire liability of HP and its suppliers
and your exclusive remedy for software that does not conform to this Limited Warranty shall be
the repair or replacement of the defective media. This warranty and remedy are subject to your
returning the defective media during the warranty period to HP in the country in which you
obtained the software.

Hardware or Software product installation is not included in the warranty, but is available and
highly recommended.

The basic hardware warranty service can be enhanced and/or HP Installation services can be
purchased.
Support options with various response time and durations are available, including:

Warranty upgrade to 3-3-3
Various support response times (same/next day, 24x7)
various support coverage periods (M - F, 24x7, 1 yr, 3 yr)
6-hr Call-To-Repair

To ensure you receive assistance on your software, support options include:

Software support coverage periods (13x5, 24x7, 1 yr, 3 yr)
License to Use and SW Updates (1 yr, 3 yr)

DA - 12124   EMEA — Version 2 — June 8, 2007

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