National Instruments 800 Series 사용자 설명서

For your convenience, this appendix contains forms to help you gather the information necessary to 
help us solve your technical problems and a form you can use to comment on the product 
documentation. When you contact us, we need the information on the Technical Support Form and the 
configuration form, if your manual contains one, about your system configuration to answer your 
questions as quickly as possible.

National Instruments has technical assistance through electronic, fax, and telephone systems to 
quickly provide the information you need. Our electronic services include a bulletin board service, 
an FTP site, a fax-on-demand system, and e-mail support. If you have a hardware or software 
problem, first try the electronic support systems. If the information available on these systems 
does not answer your questions, we offer fax and telephone support through our technical support 
centers, which are staffed by applications engineers. 

National Instruments has BBS and FTP sites dedicated for 24-hour support with a collection of files 
and documents to answer most common customer questions. From these sites, you can also download 
the latest instrument drivers, updates, and example programs. For recorded instructions on how to use 
the bulletin board and FTP services and for BBS automated information, call (512) 795-6990. You can 
access these services at:

United States:  (512) 794-5422

Up to 14,400 baud, 8 data bits, 1 stop bit, no parity

United Kingdom:  01635  551422

Up to 9,600 baud, 8 data bits, 1 stop bit, no parity

France:  01 48 65 15 59

Up to 9,600 baud, 8 data bits, 1 stop bit, no parity

To access our FTP site, log on to our Internet host, 

ftp.natinst.com

, as 

anonymous

 and use 

your Internet address, such as 

joesmith@anywhere.com

, as your password. The support files and 

documents are located in the 

/support

 directories.