Motorola QIP6200 Series 사용자 설명서

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TROUBLESHOOTING 
Before calling your service provider, review this troubleshooting guide. 
This information is to help you quickly solve a problem. If your problem 
persists, contact your service provider. 
Problem Possible 
Solution 
The set-top will not 
power on 
The set-top may have received a software update and 
may not power on while the new software is being 
installed. Try again in a few minutes. 
Verify that the AC power cord is connected to the set-top 
and an AC outlet. Unplug the set-top from the AC outlet, 
plug it back in, and then press the 
POWER
 button. 
If the set-top is connected to a switched outlet on 
another unit, verify that that unit is powered on. Unplug 
the set-top from the AC outlet, plug it back in, and then 
press the 
POWER
 button. 
Press the 
POWER
 button on the set-top front panel 
instead of the remote control. The batteries in the remote 
control may be depleted. 
The remote control 
does not work 
Verify that the remote control is in “Cable” mode. 
Verify that there are no obstructions between the remote 
control and the set-top. Aim the remote control directly at 
the set-top front panel, not the TV or VCR. 
The angle between the remote control and the set-top 
may be too large. Stand in front of the set-top and not 
too far to either side. 
Press and release operation keys one at a time, firmly 
and deliberately. 
Try changing channels using the buttons on the set-top 
front panel. 
Check the batteries in the remote control. Install new 
batteries if needed.