Soleus Air WA2-02-50 사용자 설명서

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TROUBLESHOOTING
 
Please check the troubleshooting chart below.  It includes several common problems, which you can correct at 
home, making a customer service call unnecessary. 
 
 
Problem 
Possible Cause 
Remedy 
Unit does not dispense hot 
and cold water. 
Unit is unplugged. 
Plug the power cord into an outlet. 
Main power supply is off. 
Reestablish main power supply. 
The hose cap is not attached prop-
erly to the connector on the water 
cooler. 
Connect properly. There will be a 
give when the hose cap slides prop-
erly over the connector. 
Unit does not dispense 
cold water. 
The cold water thermostat is set at 
too high a temperature. 
Adjust the thermostat. 
Over consumption of cold water in 
a short time. 
Wait a moment for the water to cool. 
The ventilation around the unit is 
insufficient. 
Space the unit from the wall by more 
than 15 cm. 
The temperature of water in the wa-
ter bottle is too high. (When the 
bottle is exposed to direct sunlight 
for a long time.) 
Place the water bottle in a cool loca-
tion out of direct sunlight. 
Unit does not dispense hot 
water. 
Over consumption of hot water in a 
short time. 
Wait a moment for the water to heat. 
Unit is noisy during opera-
tion. 
The appliance is not level. 
Place the unit on a level, flat surface. 
Unit is touching other objects. 
Move the unit away from other ob-
jects. 
Water leaks from the fau-
cet. 
The top portion of the faucet has 
become loose. 
Tighten the top threaded portion of 
the faucet. 
The faucet has been damaged. 
Call the customer service telephone 
number to repair the faucet. 
The bottle may have small pin-
holes. 
Replace with a new water bottle. 
Water is dripping out of 
the water cooler and onto 
the floor. 
The drain cap on the back is not 
fastened properly. 
Tighten the drain cap. If the sealing 
silicon material inside the drain cap is 
torn or damaged, then replace with a 
new one. 
The water being dispensed 
has a strange taste. 
This is not uncommon with new 
water coolers. Do not worry, this is 
not dangerous to your health. This 
water cooler is FDA approved. 
Clean the hose in the dishwasher (top 
rack only) or let it soak in dish soap. 
The strange taste usually goes away 
after the first bottle has been used up. 
Problem 
Possible Cause 
Remedy 
Unit does not dispense hot 
and cold water. 
Unit is unplugged. 
Plug the power cord into an outlet. 
Main power supply is off. 
Reestablish main power supply. 
The hose cap is not attached prop-
erly to the connector on the water 
cooler. 
Connect properly. There will be a 
give when the hose cap slides prop-
erly over the connector. 
Unit does not dispense 
cold water. 
The cold water thermostat is set at 
too high a temperature. 
Adjust the thermostat. 
Over consumption of cold water in 
a short time. 
Wait a moment for the water to cool. 
The ventilation around the unit is 
insufficient. 
Space the unit from the wall by more 
than 15 cm. 
The temperature of water in the wa-
ter bottle is too high. (When the 
bottle is exposed to direct sunlight 
for a long time.) 
Place the water bottle in a cool loca-
tion out of direct sunlight. 
Unit does not dispense hot 
water. 
Over consumption of hot water in a 
short time. 
Wait a moment for the water to heat. 
Unit is noisy during opera-
tion. 
The appliance is not level. 
Place the unit on a level, flat surface. 
Unit is touching other objects. 
Move the unit away from other ob-
jects. 
Water leaks from the fau-
cet. 
The top portion of the faucet has 
become loose. 
Tighten the top threaded portion of 
the faucet. 
The faucet has been damaged. 
Call the customer service telephone 
number to repair the faucet. 
The bottle may have small pin-
holes. 
Replace with a new water bottle. 
Water is dripping out of 
the water cooler and onto 
the floor. 
The drain cap on the back is not 
fastened properly. 
Tighten the drain cap. If the sealing 
silicon material inside the drain cap is 
torn or damaged, then replace with a 
new one. 
The water being dispensed 
has a strange taste. 
This is not uncommon with new 
water coolers. Do not worry, this is 
not dangerous to your health. This 
water cooler is FDA approved. 
Clean the hose in the dishwasher (top 
rack only) or let it soak in dish soap. 
The strange taste usually goes away 
after the first bottle has been used up. 
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