Pitney Bowes DM1100 사용자 설명서

Envelope(s) not seal-
ing or not sealing 
properly

No E-Z Seal® Sealing 
Solution in the bottle, or 
bottle is placed incorrectly.

Remove the E-Z Seal® solution bottle and refill or 
reposition the bottle. 
Refer to the E-Z Seal® Maintenance section in Chap-
ter 10

of this guide. 

Moistener brush is dirty or 
worn.

Replace or clean the moistener brush. Refer to the 
Cleaning or Replacing the Moistener Brush section in 
Chapter 10 of this guide. 

Envelopes are not posi-
tioned on the feed deck 
correctly, or flats guide is 
not installed. 

•

Place envelopes with the flap down on the feed 
deck against the rear wall. 

•

Make sure the envelopes are pushed far enough 
so that they cover the feed sensor on the rear 
wall.

Envelope(s) not seal-
ing properly

Envelope flap dimensions 
are not within the accept-
able range. 

Use envelopes with flap depths between 1" and 

3 7/8"

 

(5.4 mm and 

98.4 mm

). 

Seal Only mode is 
not working.

Flap moistening bottle is 
out of E-Z Seal® Sealing 
Solution.

Refill flap moistening bottle with E-Z Seal® Sealing 
Solution.

Sealing solution is 
leaking.

Solution bottle cap not 
secured tightly.

Tighten the solution bottle cap.

Solution was poured 
directly into the tank or 
there is a leak in the solu-
tion tubing.

Call the help desk. Refer to the Pitney Bowes Contact 
Information List in this guide for more information.