Pitney Bowes DM1100 사용자 설명서

IntelliLink® Control 
Center does not 
respond when 
removed from sys-
tem.

No power is going to IntelliLink® 
Control Center. 

•

Make sure the AC adapter is plugged into 
the back of the control center. 

•

Test the outlet to make sure it has power. 

If the problem persists, call the Help Desk. 
Refer to the Pitney Bowes Contact Information 
List in this guide.

Unable to access 
display, or keyboard 
does not respond. 

The system is currently in the 
maintenance mode.

Allow system to complete maintenance opera-
tion.

Display is hard to 
read.

Adjust the display contrast. 

Adjust the display contrast; refer to Adjusting 
the Display Contrast section in Chapter 5. 

Blank screen.

IntelliLink® Control Center is not 
locked into place properly.

Remove the IntelliLink® Control Center and 
reposition it.
1.

Slide release lever forward to release 



IntelliLink® Control Center.

2.

Slide IntelliLink® Control Center back into 
place until you hear it click.

Cannot set postage 
amount.

Postage amount entered at the 
IntelliLink® Control Center equals 
or exceeds the high value warning 
limit. A high value warning dis-
plays.

•

Press Enter to accept the high value, OR

•

Enter lower postage amount.

Mailing system did not recognize 
IntelliLink® Control Center when 
turned on.

Turn the mailing system off. Wait 30 seconds 
and turn it on again to re-initialize the 



IntelliLink® Control Center.

The IntelliLink® Control Center is 
locked due to required inspection.

Do a zero-value refill to fulfill inspection require-
ments.

Insufficient funds.

Download funds from the Postage By Phone® 
Meter Payment System. See Chapter 6, Adding 
Postage.

IntelliLink® Control Center or 
mailing system is not functioning 
properly.

Call for service.

Modem refill fails 
with Intellilink® Con-
trol Center on or off 
mailing system.

Wrong Postage By Phone® Meter 
Payment System telephone num-
ber entered in set up.

To enter correct telephone number:
1.

Press Setup key. 

2.

Select Phone Setup. 

3.

Select Refill Phone Number. 

4.

Enter correct number: 1.800.590.4857.

Refill amount exceeds the funds 
in the account.

1.

Press the Funds key to obtain a balance of 
your account 

2.

Select Get Postage By Phone Balance.