Lucent Technologies merlin messaging system 사용자 설명서
Automated Attendant Submenu
A lower-level menu selected from an Automated Attendant Main menu or from another
Submenu. Submenus present additional options from which a caller can select by entering
the corresponding Selector Code. Based on predefined associations between Selector Codes
and Selector Code Actions, the Automated Attendant routes the call to an extension,
mailbox, Submenu or Announcement.
Submenu. Submenus present additional options from which a caller can select by entering
the corresponding Selector Code. Based on predefined associations between Selector Codes
and Selector Code Actions, the Automated Attendant routes the call to an extension,
mailbox, Submenu or Announcement.
B
Bilingual Mode
A MERLIN Messaging System operational mode administered by the System Manager that allows
callers to select one of two languages in which system prompts, menus and announcements are
played. If a system is set for Bilingual operation, the System Manager specifies the Primary
Language and the Secondary Language. The Language choices are U.S. English, Latin American
Spanish and Canadian French. See also Primary Language and Secondary Language.
callers to select one of two languages in which system prompts, menus and announcements are
played. If a system is set for Bilingual operation, the System Manager specifies the Primary
Language and the Secondary Language. The Language choices are U.S. English, Latin American
Spanish and Canadian French. See also Primary Language and Secondary Language.
C
Call Answer Modes
The MERLIN Messaging System feature that enables a user to determine whether or not
callers can leave messages in the user's mailbox. If the user selects "Answer-Only Mode,"
callers will hear a greeting but will not be able to leave a message. The callers can, however,
transfer to another extension. If the user selects "Record-Mode," callers will hear a greeting
and be prompted to leave a message after a tone is heard. Callers can then leave a message
and/or transfer to another extension.
callers can leave messages in the user's mailbox. If the user selects "Answer-Only Mode,"
callers will hear a greeting but will not be able to leave a message. The callers can, however,
transfer to another extension. If the user selects "Record-Mode," callers will hear a greeting
and be prompted to leave a message after a tone is heard. Callers can then leave a message
and/or transfer to another extension.
Call Answer Service
The MERLIN Messaging System feature that allows callers to leave a message in a user's
mailbox or to transfer to another extension when the user has not answered the call.
mailbox or to transfer to another extension when the user has not answered the call.
Call Answer Service Operator
The person to whom calls are transferred when:
In Automated Attendant Service, the Automated Attendant Dial 0/Timeout Action is set to
'Transfer to the Call Answer Service Operator and a caller presses 0 or does not make a
selection from an Automated Attendant Service Main menu or Submenu.
'Transfer to the Call Answer Service Operator and a caller presses 0 or does not make a
selection from an Automated Attendant Service Main menu or Submenu.
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In Call Answer Service, if the user has not programmed a Personal Operator a call is
transferred to the Call Answer Service Operator, when a caller presses 0.
transferred to the Call Answer Service Operator, when a caller presses 0.
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MERLIN Messaging System Glossary
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