Xerox 5225A 사용자 설명서

15 Problem Solving 

388

This section explains the restrictions that apply while using Internet or intranet 
connections.

Internet/Intranet connections
Connection to the Internet or an intranet depends on various settings, including the 
destination web server, the used server application, proxy server, and firewall types.
When connecting to the Internet or an intranet using server application software, proxy, 
or firewall supplied by another company, the following conditions are required.

• Windows 2000, Windows XP, Windows Server 2003 or Windows Vista operating 

system

• Conformance with the following conditions:

– RFC2616: Hypertext Transfer Protocol HTTP/1.1

(Normal connections, SSL connections, Proxy authentication)

An error occurred, but no 
message is displayed on the 
control panel.

No message is displayed on the control panel even when an 
error occurs during execution of background processes. 
Display the [Job Status] screen or print a job history report 
and check the results.

Cannot connect due to proxy 
server, firewall, or web server 
access restrictions.

Check if any of the following access restrictions are set.
• Address (port) restrictions
• SSL usage restrictions
• User access restrictions (including access privileges)
• Content blocking
• Scheme restrictions (for example, HTTP disable)
• Transfer data size restrictions
• Used method restrictions (for example, POST disable)
• HTTP header restrictions (for example, specific browsers)
• Time restrictions (for example, time-limited access)

A certificate is not registered 
for using the iFlow service.

The iFlow service cannot be used without certificate 
authentication. Obtain a certificate for the required machine 
and register the certificate on the machine.

The settings are not for using 
the proxy server.

In a proxy environment, the web server cannot be connected 
without the proxy server settings. Enter the settings for using 
the proxy server.

The settings are for using a 
proxy server in a non-proxy 
environment.

For environments where connecting via a proxy is not 
required, such as connecting to an intranet, the settings 
should not be set for using a proxy server.

The proxy server address is 
not set correctly.

When setting up a proxy server, the web server cannot be 
connected if the proxy server address is not set correctly. 
Enter the correct proxy server address.

The user name and/or 
password are entered 
incorrectly when proxy server 
authentication is set.

Register the user name and password on the machine to 
grant connection access to the proxy server.