Avaya 4630SW 사용자 설명서

Troubleshooting

Troubleshooting 4630 Applications

Issue  2.0   December 2003

VOICE MAIL APPLICATION: 

No Voice Mail application tab 
displays with the other application 
tabs at the bottom of every screen

Your System Administrator has not 
administered the link between the 4630 
Voice Mail application and your 
corporate voice messaging system. If 
you believe the link should be 
available, contact your System 
Administrator.

VOICE MAIL APPLICATION: 

Other questions regarding the Voice 
Mail application 

Every Voice Mail screen has a Help 
button which connects you to detailed 
online Help. If you cannot resolve the 
problem or find an answer for your 
question, contact your System 
Administrator.

WEB ACCESS APPLICATION: 

No Web tab displays with the other 
application tabs at the bottom of 
every screen

Your telephone is not administered to 
support the Web Access application. If 
you believe it should be available, 
contact your System Administrator.

You cannot add an entry to a Speed 
Dial button

No buttons are available in the 
selected Speed Dial group. Select a 
different group or delete a button label 
before trying to add the entry to your 
Speed Dial list.

Dialing from the application does not 
go through

Your System Administrator must 
administer the settings for the 
Enhanced Dialing feature beyond the 
defaults.

STOCK TICKER APPLICATION: 

The Stock Ticker does not appear, 
even though the “Stock Ticker 
Active” option is set to “Yes”

Your System Administrator has turned 
off the Stock Ticker. If you believe you 
should have the Stock Ticker active, 
contact your System Administrator.