Polycom P001 사용자 설명서

User’s Guide for the Polycom RealPresence Group Series  

Polycom, Inc. 

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To contact Polycom Technical Support, go to 

Enter the following information about your RealPresence group system, then 

ask a question or describe the problem. This information helps us to respond 

faster to your issue:

• To find your system’s 14-digit serial number, go to 

 > Information > 

System Detail or locate the number on the back of the system.

• To find the software version of your system, go to 

 > Information > 

System Detail.

• To find active alert messages generated by your system, go to 

 > 

Status.

• To find information about your network, go to 

 > Information > 

Network.

• Provide any troubleshooting steps that you have already tried.

Polycom Implementation and Maintenance services provide support for 

Polycom solution components only. Additional services for supported 

third-party Unified Communications (UC) environments integrated with 

Polycom solutions are available from Polycom Global Services and its certified 

Partners. These additional services will help customers successfully design, 

deploy, optimize and manage Polycom visual communications within their 

UC environments. 
Professional Services for Microsoft Integration is mandatory for Polycom 

Conferencing for Microsoft Outlook, Microsoft Office Communications Server 

and Microsoft Lync Server 2010 integrations. For additional information and 

details please refer to 

 or 

contact your local Polycom representative.

Regulatory notices describe safety and legal considerations for using the 

following Polycom RealPresence Group systems:
• Polycom RealPresence Group System 300 (Regulatory Model P001 Group 

300)

• Polycom RealPresence Group System 500 (Regulatory Model P001 Group 

500)