Avaya INDeX 11.0 사용자 설명서

 Setting Up a Divert 

Diverting Calls – Page 19 

Before Divert can be switched on, you must set-up the type of divert you require and 

the number you wish to divert to. 
When divert all is on, you hear broken dial tone when you lift the handset. You can 

still make calls. Switching Divert all on takes the phone out of group. 
To set-up a divert number:  

1.  Lift the handset and immediately dial  0. You will hear: 
2.  Broken dial tone: Select required divert by: 

Dialling 10 (divert all),  
Dialling 11 (divert on busy) or  

Dialling 12 (divert on no answer). You will hear: 

3.  Loud pip: Dial the your passcode (see page 20). 

You will then hear either:- 

•  Continuous tone: 

Passcode wrong, replace the handset.  

•  Three soft-tones:  

Divert number already set.  

 

To clear the stored number, press  . 

•  Single soft tone: 

No divert number set. 

4.  To set a divert number, press   and then dial the number followed by #. If you 

enter an external number (max. of 28 digits) remember to add the normal 
external call prefix. You will hear either: 

•  Continuous tone:  

Invalid number. 

 

Replace the handset and start again. 

•  Broken dial tone:  

Number entered accepted and Divert  

 

is switched on. Replace the handset. 

 

When divert all is on, you hear broken dial tone when you lift the handset. You can 
still make calls. Switching Divert all on takes the phone out of group. 

 
To switch divert ON:  

1.  Lift the handset and immediately dial 

0. You will hear the broken dial tone. 

 

To switch Divert OFF:  

1.  Lift the handset and immediately dial 

7. You will hear the normal dial tone. 

 
 

INDeX 11.0 20AT Telephone User's Guide 

Diverting Calls – Page 19 

38DHB0002UKHB Issue 1 (10/05/2004) 

Setting Up a Divert