AltiGen comm ACM 5.1 사용자 설명서

Chapter 26:  System Report Management

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AltiWare ACM 5.1 Administration Manual

The system summary report displays:

•

Extension Summary—Configured extensions in the system, including Extension 
number, Last Name, First Name, SMTP/POP3 E-mail name, Slot (Logical board ID), 
and Channel.

•

Group Summary—Configured workgroups and hunt groups in the system. When 
you select a group, agents belonging to that group are displayed in the Member 
window.

•

Trunk Summary—Configured trunks in the system, including trunk location (Board 
ID : Channel Number) and trunk access code assignment.

•

Messaging Usage—Message count and storage usage for each mail box. Cick the 
Refresh button to update the message count and storage size information.

You can print this report by clicking the Print button.

To view a report of all cumulative IP traffic, click Reports > IP Traffic Statistics. The 
IP Cumulative Traffic Statistics window displays IP trunk traffic information for all 
calls:

Figure 2. IP Cumulative Traffic Statistics window

This window displays the following data:

The IP address of the VoIP system or device. 

Number of voice packets sent to other systems over 
the public or private IP network.

Number of voice packets received from other 
systems over the public or private IP network.

Total size (in bytes) of all voice packets sent to other 
systems over the public or private IP network.

Total size (in bytes) of all voice packets received 
from other systems over the public or private IP 
network.