AltiGen comm ACM 5.1 사용자 설명서

Chapter 27:  Microsoft Exchange Integration

AltiWare ACM 5.1 Administration Manual 375

To enable the Exchange integration feature in AltiWare Administrator:
1. In AltiWare Administrator, select System > Voice Mail Configuration.
2. On the Messaging tab, check the Always Convert Voice Messages to MIME 

Format check box.

3. Check the Synchronize with Exchange Server check box.

Figure 25. Voice Mail Configuration window, Messaging tab

4. Enter the name of the Exchange Server (for example, MAILSERVER) in the space 

provided and click Apply.

This completes the configuration for the Exchange Integration feature.

You can use some simple procedures to make sure that the Exchange integration feature 
is working correctly.
To test the integration, set up an extension in AltiWare (for example, extension 100) and 
its corresponding mailbox in Exchange Server. Also, set up a PC with Outlook 2000/2003 
configured for this user.

1. Leave a voice mail for extension 100. The message light illuminates.
2. Log on to the Exchange Mailbox from Outlook and check for the message in the 

inbox. The message should be titled Voice-mail from xxx and include the voice 
mail as a 

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 attachment.

1. Log in to extension 100’s voice mail from a phone. The message you left in the 

preceding step should be there as a new message.

2. Save the message by pressing 3. Within approximately a minute, the message in 

Outlook will become a saved message as well—it will no longer appear in bold.

Open the message in Outlook, and open the 

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 attachment. It should be the same 

message.

1. Delete this message from Outlook.
2. Wait a couple of minutes, and then log on to extension 100’s voice mail from a 

phone. The voice mail should no longer be there.