Cisco Systems 9.x Manual Do Utilizador
C H A P T E R
11-1
System Administration Guide for Cisco Unity Connection Release 9.x
11
Managing Schedules and Holidays in
Cisco Unity Connection 9.x
Cisco Unity Connection 9.x
See the following sections:
•
•
•
•
•
Overview of Default Schedules in Unity Connection
Cisco Unity Connection has three predefined schedules: All Hours, Weekdays, and Voice Recognition
Update Schedule. You can modify but not delete the predefined schedules.
Update Schedule. You can modify but not delete the predefined schedules.
By default, the All Hours schedule is configured to be active 24 hours a day, 7 days a week, with no
holidays; routing rules that follow this schedule are always active, and call handlers that use this
schedule never use closed hour transfer settings or play closed greetings.
holidays; routing rules that follow this schedule are always active, and call handlers that use this
schedule never use closed hour transfer settings or play closed greetings.
The Weekdays schedule is configured to be active from 8 a.m. to 5 p.m. (in the time zone of the Unity
Connection server) from Monday through Friday. It is also configured to observe any days and times that
are set in the default Holidays schedule. Note however that by default the Holidays schedule is not
preconfigured for any days or times. At a minimum you may want to update the Holidays schedule to
add days and times when your organization is closed.
Connection server) from Monday through Friday. It is also configured to observe any days and times that
are set in the default Holidays schedule. Note however that by default the Holidays schedule is not
preconfigured for any days or times. At a minimum you may want to update the Holidays schedule to
add days and times when your organization is closed.
The Voice Recognition Update schedule dictates the times and days when the Unity Connection
voice-recognition transport utility can automatically rebuild the voice-recognition name grammars if
there are pending changes. By default, all days and times are active for this schedule; however, because
of the potential system performance impact associated with rebuilding large name grammars, you may
want to edit this schedule to create blackout times and days during periods of heavy system usage.
voice-recognition transport utility can automatically rebuild the voice-recognition name grammars if
there are pending changes. By default, all days and times are active for this schedule; however, because
of the potential system performance impact associated with rebuilding large name grammars, you may
want to edit this schedule to create blackout times and days during periods of heavy system usage.
Designating Holidays in Unity Connection
When a Holiday setting is in effect, Unity Connection plays holiday greetings (if enabled) and observes
closed hours transfer rules. You can set up several years of holidays at a time. Because many holidays
occur on different dates each year, confirm that the holiday schedule remains accurate annually.
closed hours transfer rules. You can set up several years of holidays at a time. Because many holidays
occur on different dates each year, confirm that the holiday schedule remains accurate annually.