Philips SRP2004WM/17 Manual Do Utilizador

12

EN

4 Service and support

4.1  Frequently asked questions

In this chapter you will find answers to the most

frequently asked questions about your universal

remote control.

Setup

I cannot enter setup mode.

Battery level too low or battery lifetime came

to an end.

•   Replace the batteries. For this see chapter

2.1.

The brand code for my device is missing in the

‘Shortlist of brands’ in the Quick Start Guide.

The ‘Shortlist of brands’ only mentions the most

common TV, DVD, CBL/SAT and VCR brands.

•   You will find a complete brand list on page

30-41 of this user manual.

•

Use ‘9999’ as 4-digit code in case you cannot

find your brand in the complete brand list.

Note that using ‘9999’ may result in a long

setup (up to 15 minutes).

My TV switches OFF in step 4 but does not

switch ON again in step 5.

TVs of some brands (e.g. Panasonic) only switch

ON after a long press on one of the digit keys.

After a long key press in setup mode the remote

control will start trying to improve the key (see

chapter 2.3.2) instead of switching ON the TV.

•   In this case, switch ON the TV manually

or use the original remote control for this.

Continue with step 6. After successfully

completing setup, the remote control will

switch ON the TV with a long key press on

one of the digit keys, just as your original

remote control.

After setup, not all keys work al expected.

•   Try improving the key(s). See chapter 2.3.2.

How do I set the remote control for combo

devices (TV / VCR, TV / DVD, DVD / VCR, etc)?

Some combo devices require you to set up two

different source selection keys to control both

parts of the combo device. For example, if you

have a TV / DVD combo, you might need to set

up the remote control for both TV and DVD to

operate your TV / DVD combo.

Operation

The remote control does not wake up

anymore.

Battery level too low or battery lifetime came

to an end.

•   Replace the batteries. See chapter 2.1.

The device I want to operate does not respond

at all / does not respond to all of the key

commands.

•   Check if the keys you press are available on

the original remote control of the device.

•   Try improving keys. See chapter 2.3.2.

Wrong code selected during setup.

•   Set up the remote control again for the

device. Always test if the device responds,

before leaving setup mode.

See chapter 2.2.

It may be that the keys that you are trying to use

have a different naming on the original remote

control.

•   Try out all keys to find the one(s) you need.

Batteries

Will my settings be deleted when I replace the

batteries?

No. All user settings will be retained in the

remote control memory in the remote control

memory for 5 minutes.

SRP2004WM_17__Manual_80_210.indd   12

25-09-09   14:35