Samsung GT-B7510 Manual Do Utilizador

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Troubleshooting
107
Troubleshooting
When you turn on your device or while you are 
using the device, it prompts you to enter one of the 
following codes:
Code
Try this to solve the problem:
Password
When the device lock feature is enabled, 
you must enter the password you set for the 
device.
PIN
When using the device for the first time or 
when the PIN requirement is enabled, you 
must enter the PIN supplied with the SIM or 
USIM card. You can disable this feature by 
using the Lock SIM card menu.
PUK
Your SIM or USIM card is blocked, usually as a 
result of entering your PIN incorrectly several 
times. You must enter the PUK supplied by 
your service provider. 
PIN2
When you access a menu requiring the PIN2, 
you must enter the PIN2 supplied with the 
SIM or USIM card. For details, contact your 
service provider.
Your device displays “Service unavailable” or 
“Network error”
When you are in areas with weak signals or poor reception, 
 
you may lose reception. Move to another area and try 
again.
You cannot access some options without a subscription. 
 
Contact your service provider for more details.