Samsung SPF-85P Manual Do Utilizador

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Troubleshooting
Terminology
Service Centers
  
 
Troubleshooting
 
  
 
This section lists various problems and solutions encountered by users while using the digital photo frame. When encountering a problem, 
first check the list below and follow the suggested action if one matches your problem. If the problem still persists, contact or visit the 
nearest 
service center
 
  
 
 
Symptoms 
Causes and Actions 
The power does not turn on. 
Check the connections for the adapter cable and the power terminal of the 
product.
It takes a time until an image is 
displayed after the power is turned 
on. 
It takes a time to transit to the 
next photo. 
In case the resolution is high or the file size is large, the photo may be 
displayed slowly on the screen. 
 
I have connected an external 
storage device but it is not 
recognized. 
Please check the connection between product and external storage. 
Connect to PC and check the operation state.  
There is a remaining space in the 
Frame Memory but I cannot copy 
photos. 
Create a folder in the Fame Memory and copy your photos. 
I inserted a memory card but it 
does not operate. 
 
Check the files of your memory card.
Please try a different storage device.
I connected a USB memory but it 
does not operate. 
A portrait photo is displayed 
rotated to landscape. 
Check whether [Auto Fit Portrait Photo] of the [Settings-Options] is set to 
Activated.
No slideshow is played 
automatically. 
Set [Starting Mode] of [Settings-Preference] to [Slideshow]. 
Auto On and Auto Off do not 
operate. 
If the Auto On and Auto Off are set to the same time, they do not operate. 
Check the time settings.
The [Button Sound] is set to On 
but no button operation sound is 
heard. 
The button sound is not heard when adjusting the volume or the brightness. 
The icon of the FrameManager is 
not displayed. 
Check whether the FrameManager program is installed.
Select Start- Programs - Samsung - FrameManager to restart the 
FrameManager.