Sunfire TGM-100 Manual Do Utilizador

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User’s Manual
APPENdIx
Troubleshooting Guide
This section provides information to help solve common 
problems you may encounter with your system.
display Help
Although the unit’s video settings will be configured 
correctly when installed, it is possible that subsequent 
changes in your hardware configuration (for example, the 
installation of a new television) may affect the configuration 
and, in extreme circumstances, may cause the User 
Interface to be displayed incorrectly or not at all.
Display Help exists for this scenario; so that the unit’s video 
settings can be re-configured using the remote control 
without reference to the User Interface.
Accessing display Help
Access the 
• 
Admin UI as described previously.
Press the following combination of six buttons on your 
• 
remote control handset:
J
menu , Jmenu , 4 , 3 , 5 , 7
This button combination can be easily remembered as the 
alphanumeric buttons 4, 3, 5, 7 correspond to the letters H, 
E, L, P, to spell the world 
help.  
The screen may flicker for a few moments as some tests 
are run, then depending on the nature of your configuration 
problems, the User Interface may display the
 display Help 
screen:
The options available via the 
display Help screen are as 
follows:
Return to the default Video Set-Up
If you are experiencing problems with video display on 
either output, try using this function to cure the problem.
Press the 
• 
0 button on your remote control to return to 
the default video set-up.
This will cause the unit to restart with the video settings re-
set to their default values.
Cycle Through HdmI modes
If the User Interface is not displayed on the television 
connected to Digital Video Out, it may be due to the wrong 
HDMI mode being selected for your particular television.
Press the 
• 
7 button on your remote control to switch to 
the next available HDMI mode. 
The television connected to Digital Video Out will flicker 
and then display the new mode. Repeatedly press the 7 
button to cycle through all the available modes, before 
deciding which is best for your particular television.
Press the 
• 
O
done button to return to the User 
Interface.
Switch Between NTSC and PAL TV Output
If the video fails to display, or is displayed incorrectly, on 
televisions connected to Analogue Video Out, try using this 
function to rectify the problem.
Press the 
• 
8 button on your remote control to switch 
between NTSC and PAL TV output formats.
Choose the best option for your television.
Press the 
• 
O
done button to return to the User 
Interface.
Switch Between Composite, S-Video and Component 
TV Output
If the video fails to display, or is displayed incorrectly, on 
televisions connected to Analogue Video Out, try using this 
function to rectify the problem.
Press the 
• 
9 button on your remote control to switch 
between Composite, S-Video and Auto TV outputs.
Repeatedly press the 
9 button for the unit to cycle through 
the available options. Choose the best option for your 
television.
Press the 
• 
O
done button to return to the User 
Interface.
Blank display
If you select an item from the media libraries for playback 
and the display goes blank, it may be due to a missing 
or invalid library item. In the event that this happens, try 
pressing the à
Library button on the remote control to 
return to the User Interface. If this does not resolve the 
problem, contact your dealer or installer.
disc Eject
If your disc does not eject automatically, there is a hidden 
button just inside the disc slot on the front of the TGM-100. 
Press the button using the end of a paper clip until the disc 
ejects.