Lexmark 3300 Folheto

• Refer to your User’s Guide.
• Visit our Web site: 

• Call us at 1-800-332-4120. 

Monday–Friday (9:00 AM–9:00 PM EST)
Saturday (Noon–6:00 PM EST)

Note: Phone number and support times may change without notice.

Record the following information (located on your store receipt and the 
back of your printer), and have it ready when you contact us so that we 
may serve you faster:

Machine Type number 

Serial number 

Date purchased 

Store where purchased 

The following cartridge part numbers work with 
your printer.

• 31

(Photo)

• 32 

(Black)

• 34

(Black)

• 33

(Color)

• 35

(Color)

E.C. 9E0002 

© 2005 Lexmark International, Inc. All rights reserved. 

Connect the USB cable.

Make sure your 
computer is on. 

If you are 

using your 

All-In-One 

with a 

computer, 

continue to 

step 12.

If you are 

using your 

All-In-One 

without a 

computer, 

you are 

Power light is not lit

Is the power cord pushed all 
the way into the All-In-One?

Disconnect the power cord from the 
wall outlet and then from the All-In-
One. Reconnect the power cord by 
pushing it all the way into the power 
supply on the All-In-One and then into 
the wall outlet.

Is the All-In-One connected to 
a working electrical outlet?

Connect the All-In-One to an 
electrical outlet that other electrical 
devices have been using.

Software will not 
install

Is your operating system 
compatible with the 
Lexmark All-In-One?

The All-In-One supports these 
operating systems:

• Windows 98
• Windows Me
• Windows 2000
• Windows XP
• Mac OS X version 10.2.3 and later

Alignment page or 
test page will not 
print

Is the All-In-One on?

Press the Power button. If the Power 
light does not come on, see the 
“Power light is not lit” symptom at the 
beginning of this table.

Do you see an error 
message?

See “Error messages 
troubleshooting” in your User’s Guide.

Is the All-In-One connected to 
your computer through 
another device, such as a 
USB hub or switch box?

Disconnect the USB cable from any 
other devices and connect it directly 
between the All-In-One and your 
computer. For help, see step 13.

Did you remove the sticker 
and tape from the bottom of 
each print cartridge? 

Are the print cartridges 
installed properly?

Remove the print cartridges, check for 
the sticker and tape and then reinsert 
the cartriddges. For help, see steps 
7, 8, and 9.

Is the paper loaded correctly?

See step 6.

Control panel 
displays text in the 
wrong language

Did you select a language?

1 Press the Power button to turn off 

the All-In-One.

2 Press and hold both the Power 

and Cancel buttons for 10 
seconds. Language text appears 
on the display.

3 Press the + button repeatedly until 

the language you want appears on 
the display.

4 Press the Arrow button to select 

that language.

1 Click Cancel on all New Hardware screens.
2 Eject and reinsert the All-In-One software CD.

If the All-In-One software installation screen does not appear:

a From your desktop, double-click My Computer. 

(If using Windows XP, click Start

Æ

 My Computer.)

b Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

c When the All-In-One software installation screen appears, click Install.

d Follow the instructions on the screen.

1 From your desktop, double-click the Lexmark 3300 Series Installer icon.
2 Double-click Install, and follow the instructions on the screen.

Click Cancel

on all New Hardware screens.

Insert the CD. Follow the 
instructions on your 
computer screen.

Macintosh 

1 Close all open 

programs.

2 Temporarily disable 

any anti-virus 
software. For help, 
refer to your 
program 
documentation, or 
contact the software 
manufacturer for 
support.

Note: After installation 

is complete, 
remember to
re-enable your 
anti-virus 
software.

Windows

Windows 98/Me

Windows 2000/XP

Note: New Hardware screens appear only on Windows 

systems. For Macintosh systems, continue to step 15.