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Global Call API for HMP on Windows Programming Guide — August 2006
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Product Description
This chapter describes the Global Call software. Topics include:
1.1
Global Call Software Overview
Global Call development software provides a common signaling interface for network-enabled 
applications, regardless of the signaling protocol needed to connect to the local telephone network. 
The signaling interface provided by Global Call software facilitates the exchange of call control 
messages between the telephone network and virtually any network-enabled application. Global 
Call software enables developers to create applications that can work with signaling systems 
worldwide, regardless of the network to which the applications are connected. The Global Call 
software is ideal for high-density, network-enabled solutions, such as voice, data, and video 
applications, where the supported hardware and signaling technology can vary widely from country 
to country. 
As an example, the signal acknowledgement or information flow required to establish a call may 
vary from country to country. Rather than requiring the application to handle low-level details, 
Global Call software offers a consistent, high-level interface to the user and handles each country's 
unique protocol requirements transparently to the application. 
The Global Call software comprises three major components:
Global Call Application Programming Interface (API) 
A common, extensible API providing network interfaces to higher levels of software. 
Application developers use API function calls in their computer telephony applications. The 
Global Call API is the preferred call control interface. 
Call Control Libraries 
A set of libraries that provide the interface between the Global Call API and the various 
network signaling protocols. 
Global Call Protocols 
Network signaling protocols, such as T1 Robbed Bit, E1 CAS, ISDN, QSIG, IP H.323 and SIP 
can be invoked by the Global Call API to facilitate call control.