Avaya 03-300430 Manual Do Utilizador

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Communication Manager Maintenance-Object Repair Procedures
1436 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
System Technician-Demanded Tests:
Descriptions and Error Codes
Investigate tests in the order presented. By clearing error codes associated with the Primary 
Signaling Link Hardware check (#636), you may also clear errors generated from other tests in 
the sequence.
3910
Only restricted digital 
BC available.
3919
Service or option not 
implemented, 
unspecified. Used 
when no other cause in 
this class applies.
3928
A call was denied 
because of a basic 
incompatibility existed 
between the type of call 
and either the facilities 
selected by the routing 
pattern or the called 
user.
This error might be helpful as a clue if the customer 
complains of receiving unexpected intercept tone after 
accessing ISDN trunks or PRI endpoints. Determine the 
trunk group from the circuit pack or media module and port 
number (in the Aux Data field) and then check the BCC 
fields of the pertinent routing patterns. Also, investigate 
whether or not the calling and called endpoints are 
compatible (for example, some ISDN switches may not 
allow a voice station to call a data extension).
3942
Timer expiry: T310 
time-out, no answer to 
CALL PROCEEDING.
Table 515: Descriptions and Recommendations for Error Types 3842-3942  (continued)
Error 
Code
Description
Recommendation
 4 of 4
Order of Investigation
Short Test 
Sequence
Long Test 
Sequence
D/ND
1
1. D = Destructive; ND = Nondestructive
Primary Signaling Link Hardware check (#636)
X
X
ND
Secondary Signaling Link Hardware check (#639)
X
X
ND
Layer 2 Status test (#647)
X
X
ND
Remote Layer 3 Query test (#637)
X
X
ND