Shark S3501WC Manual Do Utilizador
10
TOLL FREE:
1-866-538-6109
11
www.sharkclean.com
English
Ordering Replacement Parts
PART
PART NO.
1
3 All-Purpose
Cleaning Pads
XT3501C
2
2 Steam Duster
Cleaning Pads
XT3501SDC
3
Rectangle Mop Head
1024SO
4
XL Rectangle Mop Head
1023SO
5
Triangle Mop Head
1025SO
6
Carpet Glider
XCG3501CON
1
3
6
ORDERING REPLACEMENT PARTS
To order additional parts and
accessories, feel free to contact us at
www.sharkclean.com
or call
accessories, feel free to contact us at
www.sharkclean.com
or call
1-866-538-6109.
2
5
4
Troubleshooting Guide
PROBLEM
POSSIBLE REASONS & SOLUTIONS
The Steam Mop
will not turn on.
Your Steam Mop should be securely plugged into a
120V AC electrical outlet only.
120V AC electrical outlet only.
Check your fuse or breaker.
If your unit still doesn’t work, give us a call
1-866-538-6109.
Steam Mop will not
make steam.
Prime the pump, see page 4 for more information.
Is there water in the water tank? If not, add water to your
Steam Mop following the instructions.
Steam Mop following the instructions.
Steam Mop leaves
water on the floor.
Check to see if your micro-fiber cleaning pocket is too wet.
We recommend you unplug the Steam Mop and change the
micro-fiber cleaning pocket.
We recommend you unplug the Steam Mop and change the
micro-fiber cleaning pocket.
Make sure the steam pocket is attached correctly.
Steam Mop is hard
to push.
Make sure the steam pocket is attached correctly.
Check to see if your pocket is excessively dirty.
Try increasing the height of the pole for better leverage.
Floors are cloudy,
streaky or spotty
after steaming.
The micro-fiber pocket might be dirty. Flip or change
the pocket.
the pocket.
If you washed the pocket with powder detergent then the
pocket might be ruined.
pocket might be ruined.
If you are cleaning in a kitchen area where there might be a
build-up of grease then use a degreasing agent such as an
all-purpose cleaner or dish soap and paper towels to clean
the area first.
build-up of grease then use a degreasing agent such as an
all-purpose cleaner or dish soap and paper towels to clean
the area first.
You might have left the mop in the same spot for
too long.
too long.
Do you have hard water? If you do you, we recommend
switching to distilled water.
switching to distilled water.
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