Emerson IM-106-5500 Manual Do Utilizador

IM-106-5500, Original Issue
August 2005

CCO 5500

http://www.raihome.com

If factory repair of defective equipment is required, proceed as follows:

1. Secure a return authorization number from a Rosemount Analytical 

sales office or representative before returning the equipment. 
Equipment must be returned with complete identification in accordance 
with Rosemount Analytical instructions or it will not be accepted. 

In no event will Emerson Process Management be responsible for 
equipment returned without proper authorization and identification.

2. Carefully pack defective unit in a sturdy box with sufficient shock 

absorbing material to ensure that no additional damage will occur during 
shipping.

3. In a cover letter, describe completely:

a. The symptoms from which it was determined that the equipment is 

faulty.

b. The environment in which the equipment has been operating 

(housing, weather, vibration, dust, etc.).

c. Site from which equipment was removed.
d. Whether warranty or nonwarranty service is requested.
e. Complete shipping instructions for return of equipment.
f. Reference the return authorization number.

4. Enclose a cover letter and purchase order and ship the defective 

equipment according to instructions provided in Rosemount Analytical 
Return Authorization, prepaid, to:

Rosemount Analytical Inc.
RMR Department
Daniel Headquarters
11100 Britmore Park Drive
Houston, TX 77041

If warranty service is requested, the defective unit will be carefully inspected 
and tested at the factory. If failure was due to conditions listed in the standard 
Rosemount Analytical warranty, the defective unit will be repaired or replaced 
at Rosemount Analytical's option, and an operating unit will be returned to the 
customer in accordance with shipping instructions furnished in the cover 
letter.

For equipment no longer under warranty, the equipment will be repaired at the 
factory and returned as directed by the purchase order and shipping 
instructions.