Polycom 3725-70003-009F Manual Do Utilizador
Configuring the ReadiVoice System
Proprietary & Confidential
137
Enabling Conference Recording
You can enable your subscribers to record their conferences by configuring
your ReadiVoice system to connect to a recording device or service using a
your ReadiVoice system to connect to a recording device or service using a
dial-out connection.
Recording can be initiated using a designated touch-tone command or a
button on the Moderator interface. The sections that follow describe how to
configure and enable a recording connection and how it works.
Recording can be initiated using a designated touch-tone command or a
button on the Moderator interface. The sections that follow describe how to
configure and enable a recording connection and how it works.
Enabling Conference Recording Connections
To set up your system for conference recording connections:
1
Verify that the voice prompt files used for recording are appropriate for
your business needs or update them as necessary. The voice prompt files
are listed in
your business needs or update them as necessary. The voice prompt files
are listed in
Polycom recommends professional recording of all voice prompt files. For
file format requirements, see
file format requirements, see
2
Determine the telephone number that the ReadiVoice system can use to
connect to the external recording device or service and the DTMF key
sequence that the ReadiVoice system can use to initiate recording.
connect to the external recording device or service and the DTMF key
sequence that the ReadiVoice system can use to initiate recording.
3
As user cnow, edit the .odprocrc file to set up the recorderPhone and
recorderSetupString parameters to implement the recording
configuration determined in
configuration determined in
4
Save your changes to .odprocrc. Then, as root, stop and restart the
ReadiVoice system (see
on page 111) to load the new settings.
5
Test the recording capability:
a
Set up or open a test subscriber account.
b
In Provisioning, turn on Recorder Dial Out for the test account.
c
If you used the {externId} variable in the setup string, make sure the
Subscriber External ID is populated.
Subscriber External ID is populated.
d
Save the changes to the test account.
e
Start a conference as the test subscriber.
f
Use the touchtone command for your system to start recording.
g
Speak into the conference to create a recording that you can verify.
h
End the conference.
Caution!
Configure and test conference recording only after operational hours.