Philips OTT2000 Manual Do Utilizador

19

EN

9 Troubleshooting

Warning

 

•

Never remove the casing of this product.

To keep the warranty valid, never try to repair 

the product yourself. 

If you encounter problems when using this 

product, check the following points before 

requesting service. If the problem remains 

unsolved, go to the Philips Web page (www.

philips.com/support). When you contact Philips,

make sure that the product is nearby and the 

model number and serial number are available.

General

No power

 • Make sure that the AC power cord is 

properly connected.

 • Make sure that there is power at the AC 

power outlet.

No sound

 • Adjust the volume.

 • When listening to an external device, make 

sure that the external device is not muted.

No response from the product

•  Make sure that the power is available.

•  Turn off the product, and then turn it on 

again.

Poor radio reception

 • Due to the interference from other 

electrics or building obstacles, the signals 

become weak. Move the product to a 

place free of interference.

 • Make sure that the antenna is fully 

extended. Adjust the position of the 

antenna.

Clock/alarm setting is erased.

•  Power has been interrupted, or the AC 

power adaptor has been disconnected.

•  Set the clock/alarm again.

About Bluetooth connection

Music playback is unavailable on this product 

even after successful Bluetooth connection.

 • The device cannot be used with this 

product to play music. 

The audio quality is poor after connection 

with a Bluetooth-enabled device.

 • The Bluetooth reception is poor. Move the 

device closer to this product or remove 

any obstacle between.

Cannot connect with this product.

 • The device does not support the profiles

required for this product. 

 • The Bluetooth function of the device is 

not enabled. Refer to the user manual of 

the device to find out how to enable the

function.

 • This product is not in the pairing mode. 

 • This product is already connected with 

another Bluetooth-enabled device. 

Disconnect that device and then try again.

 • Press   to restart the product or switch 

the product to Bluetooth source again for 

reconnection.

The paired mobile device connects and 

disconnects constantly.

 • The Bluetooth reception is poor. Move the 

device closer to this product or remove 

any obstacle between.

 • Some mobile phones may connect and 

disconnect constantly when you make 

or end calls. This does not indicate any 

malfunction of this product.

 • For some devices, the Bluetooth 

connection may be deactivated 

automatically as a power-saving feature. 

This does not indicate any malfunction of 

this product.