Juniper DPCE-R-40GE-TX Manual Do Utilizador
Junos Documentation and Release Notes
For a list of related Junos documentation, see
If the information in the latest release notes differs from the information in the
documentation, follow the Junos Release Notes.
documentation, follow the Junos Release Notes.
To obtain the most current version of all Juniper Networks
®
technical documentation,
see the product documentation page on the Juniper Networks website at
.
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or JNASC support contract,
or are covered under warranty, and need post-sales technical support, you can access
our tools and resources online or open a case with JTAC.
Center (JTAC). If you are a customer with an active J-Care or JNASC support contract,
or are covered under warranty, and need post-sales technical support, you can access
our tools and resources online or open a case with JTAC.
•
JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
review the JTAC User Guide located at
.
•
Product warranties—For product warranty information, visit
.
•
JTAC hours of operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
•
Find CSC offerings:
•
Search for known bugs:
•
Find product documentation:
•
Find solutions and answer questions using our Knowledge Base:
•
Download the latest versions of software and review release notes:
•
Search technical bulletins for relevant hardware and software notifications:
•
Join and participate in the Juniper Networks Community Forum:
•
Open a case online in the CSC Case Management tool:
Copyright © 2013, Juniper Networks, Inc.
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