IBM 21Y Manual Do Utilizador
2
Netfinity 3500-M20 – Type 8657 Models 21Y, 22Y, 31Y, 32Y,
7. For intermittent problems, check the error log; see
1. IS THE SYSTEM PART OF A CLUSTER?
YES. Schedule maintenance with the customer. Shut down
all systems related to the cluster. Run storage test.
all systems related to the cluster. Run storage test.
NO. Go to step 2.
2. IF THE SYSTEM IS NOT PART OF A CLUSTER:
•
Power-off the computer and all external devices.
•
Check all cables and power cords.
•
Set all display controls to the middle position.
•
Power-on all external devices.
•
Power-on the computer.
•
Record any POST error messages displayed on
the screen. If an error is displayed, look up the
first error in the “POST error codes” on page 141.
the screen. If an error is displayed, look up the
first error in the “POST error codes” on page 141.
•
Check the System Error Log. If an error was
recorded by the system, see “Symptom-to-FRU
index” on page 129.
recorded by the system, see “Symptom-to-FRU
index” on page 129.
•
Start the Diagnostic Programs. See “Diagnostic
programs and error messages” on page 10.
programs and error messages” on page 10.
•
Check for the following responses:
a. One beep.
b. Readable instructions or the Main Menu.
3. DID YOU RECEIVE BOTH OF THE CORRECT
RESPONSES?
NO. Find the failure symptom in “Symptom-to-FRU index”
on page 129.
on page 129.
YES. Run the Diagnostic Programs. If necessary, refer to
“Diagnostic programs and error messages” on page 10.
“Diagnostic programs and error messages” on page 10.
If you receive an error, go to “Symptom-to-FRU index” on
page 129.
If the diagnostics completed successfully and you still sus-
pect a problem, see “Undetermined problems” on page 147.
page 129.
If the diagnostics completed successfully and you still sus-
pect a problem, see “Undetermined problems” on page 147.