Panasonic KX-NCS2020WJ Manual Do Utilizador

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VM Assistant – Flexible, Easy-to-Use, Unified Messaging
Access any voice messages you have and in the order that you prefer to retrieve them. All you need  
is a computer with network access with VM Assistant.  
Additionally, companies using the optional KX-TVA Voice Messaging Solution can use Communication  
Assistant to visually manage their voice mails with Voice Mail Assistant.  
This allows you to:
•  Visually see voicemail messages
• Play and pause messages
•  Skip messages forward or rewind messages
• Change the playback speed
• Delete unwanted messages
•  Seamlessly share messages across all  
your networked PBXs
•  Change and administer voice mailbox options
• Export messages to a PC
•  Call back the person who has left the message
•  Send a message as an email attachment
•  Transfer a message as an email attachment using Outlook
Communication Assistant – IP Softphone
CA IP Softphone module allows road warriors, sales people  
or support staff to use their computer as an IP phone for  
anytime, anywhere access to the Panasonic Enhanced 
Communications Suite. 
By simply connecting to the network, IP Softphone provides the corporate 
teleworker and remote or traveling employees the ability to connect to 
the Panasonic NCP or TDE platforms just as if you were in the office, 
providing cost-effective communications and access to advanced desktop 
productivity applications such as Communication Assistant.
Communication Assistant productivity suite removes communication  
obstacles, improves productivity & significantly delivers on a strong ROI.  
Panasonic offers a variety of functionality levels from standard with CA Basic through enhanced with CA 
Pro to meet any need:
MODE
TARGETED SOLUTION
BENEFITS
Communication  
Assistant Basic
Point and click unified communications
for desk based or remote workers.
Helps you visually control all your
communications from your PC.
Communication 
Assistant Pro
Point and click unified communications
for desk based or remote workers.
Provides users with real-time rich
presence information.
Visually manage all your communications from  
your PC from anywhere in the world. Presence  
and chat/IM allow you to quickly identify  
coworker availability. 
Communication 
Assistant Supervisor
Team supervisors to monitor
employees’ call activities.
Helps you to visually manage all your  
groupmembers telephony activities.
VoiceMail Assistant Module
Enables access to unified messaging.
Allows users to check their voicemail messages
visually from a PC as well as forward messages 
to others as .wav files via email.
CA Operator 
Console
Manage & redirect multiple  
calls simultaneously.
Permits more efficient handling of a large volume of 
call traffic including parked calls. Drag and drop call 
transfer makes for fast and effective call handling.