Alesis DG8 Manual Do Utilizador
Appendix D: Warranty
DG8 R
EFERENCE
M
ANUAL
69
W
ARRANTY
This product is warranted by Alesis to the original purchaser against defects in
material and workmanship for a period of 1 year for parts and labor from the date of
purchase. Complete terms of the Limited Warranty are stated on the Warranty Card
packed with the product. Please retain a copy of your dated sales receipt for proof of
warranty status should repairs be necessary.
material and workmanship for a period of 1 year for parts and labor from the date of
purchase. Complete terms of the Limited Warranty are stated on the Warranty Card
packed with the product. Please retain a copy of your dated sales receipt for proof of
warranty status should repairs be necessary.
REFER ALL SERVICING TO ALESIS
We believe that the DG8 should provide years of trouble-free use. However, should
problems occur, DO NOT attempt to service the unit yourself. Service on this product
should be performed only by qualified technicians. THERE ARE NO USER-
SERVICEABLE PARTS INSIDE.
problems occur, DO NOT attempt to service the unit yourself. Service on this product
should be performed only by qualified technicians. THERE ARE NO USER-
SERVICEABLE PARTS INSIDE.
OBTAINING REPAIR SERVICE
Before contacting Alesis, check over all your connections, and make sure you’ve read
the manual. Your Alesis dealer may be able to offer further assistance.
the manual. Your Alesis dealer may be able to offer further assistance.
Customers in the USA:
If the problem persists, copy down the serial number of your DG8 and call Alesis
USA at 1-800-5-ALESIS and request the Technical Support Department. Talk the
problem over with one of our technicians; if necessary, you will be given a return
authorization (RA) number and instructions on how to return the unit to Alesis or
the nearest authorized service center. All units must be shipped prepaid and COD
shipments will not be accepted.
If the problem persists, copy down the serial number of your DG8 and call Alesis
USA at 1-800-5-ALESIS and request the Technical Support Department. Talk the
problem over with one of our technicians; if necessary, you will be given a return
authorization (RA) number and instructions on how to return the unit to Alesis or
the nearest authorized service center. All units must be shipped prepaid and COD
shipments will not be accepted.
You must indicate the RA number on the shipping label or the shipment will not be
accepted. If you do not have the original packing, ship the DG8 in a sturdy carton
with shock-absorbing materials such as foam or “bubble-pack” surrounding the unit.
Shipping damage caused by inadequate packing is not covered by the Alesis
warranty. Ship the unit with insurance via a carrier that provides a tracking system.
accepted. If you do not have the original packing, ship the DG8 in a sturdy carton
with shock-absorbing materials such as foam or “bubble-pack” surrounding the unit.
Shipping damage caused by inadequate packing is not covered by the Alesis
warranty. Ship the unit with insurance via a carrier that provides a tracking system.
Tape a note to the top of the unit describing the problem, include your name and a
phone number where Alesis can contact you if necessary, as well as instructions on
where you want the product returned. Alesis will pay for standard one-way shipping
back to you on any repair covered under the terms of this warranty.
phone number where Alesis can contact you if necessary, as well as instructions on
where you want the product returned. Alesis will pay for standard one-way shipping
back to you on any repair covered under the terms of this warranty.
Field repairs are not authorized during the warranty period, and repair attempts by
unqualified personnel may invalidate the warranty.
unqualified personnel may invalidate the warranty.
Customers outside the USA:
Contact your local Alesis dealer for warranty assistance. Do not return products to
the factory unless you have been given specific instructions to do so. Your warranty
is valid only in the country of purchase.
Contact your local Alesis dealer for warranty assistance. Do not return products to
the factory unless you have been given specific instructions to do so. Your warranty
is valid only in the country of purchase.
Internet Addresses:
Important information and advice is available on our web site:
http://www.alesis.com
Important information and advice is available on our web site:
http://www.alesis.com
E-mail may be addressed to: alecorp@alesis1.usa.com