HP (Hewlett-Packard) 4100TN Manual Do Utilizador

102 Chapter  4 - Problem solving

EN

Slowly pull the paper out of the printer. If 
part of the paper has already been 
pulled into the printer, follow the steps 
under “Clearing jams from the top cover 
and toner cartridge areas” on page 98.

For all other trays, follow the steps below 
(see “Clearing jams from the optional 
envelope feeder” on page 100 for 
clearing envelope feeder jams).

Slide the tray out of the printer, and 
remove any damaged paper from 
the tray.

If the edge of the paper is visible in 
the feed area, slowly pull the paper 
down and out of the printer. (Do not 
pull the paper straight out or it will 
tear.) If the paper is not visible, look 
in the top cover area (see “Clearing 
jams from the top cover and toner 
cartridge areas” on page 98).

Do not force the paper if it will not move 
easily. If the paper is stuck in a tray, try 
removing it through the tray above (if 
applicable) or through the top cover 
area.

Make sure the paper is flat in the tray 
at all four corners and below the 
front and back tabs.