Toshiba 190F Manual Do Utilizador

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Problem Solving
Troubleshooting / Maintenance
If You Have Any of These Problems
Mode
Symptom
Possible Cause / Action
Page
During Transmission 
or Making Copies
Document doesn't 
feed/multiple feed
1.  Check that your document is free of staples and paper 
clips, and that it is not greasy or torn.
2.  Check that your document is the right type to send through 
an ADF by consulting.
3.  Check that the document is loaded properly.
Does not stamp 
 
(For Facsimile)
Check Fax Parameter No. 4 and No. 28 settings.
Stamp too light 
 
(For Facsimile)
Replace stamp or refill ink.
Transmission Copy 
Quality or Copies 
Quality
Vertical lines on the 
transmitted/copied 
document
Check own copy quality. If copy is OK, your machine has no 
problem, report to the receiving party that they have a problem. 
If copy is NG, clean the Document Scanning Area.
--
During Reception or 
Making Copies
No recording paper
Replenish the recording paper.
Recording paper 
misfed
Remove the misfed paper.
Recording paper 
doesn't advance into 
machine
Make sure that there is paper in the Paper Tray. Follow the 
instructions for loading paper.
Recording paper 
doesn't eject after 
printing
Check to see if the recording paper is jammed inside of the 
machine.
Document auto 
reduction doesn't work
Check Print Reduction settings.
Out of toner
Replace the Toner Cartridge.
Communication
No dial tone
1.  Check the connection of the telephone line.
2.  Check the telephone line.
No auto answer
1.  Check the connection of the telephone line.
2.  Check the Reception mode setting. (Fax Parameter No. 17)
3.  If the Fax Parameter No. 13 (Auto Journal Print) is set to 
Valid” (default setting) and the machine is printing the 
received document(s) from memory, which also happens to 
be the 200th transaction, the machine will not automatically 
answer until the Transaction Journal completes printing.
Cannot transmit or 
receive
An information code will be shown on the display. Refer to the 
information code table to find out the trouble and solution.