KYOCERA 2540 Manual Do Utilizador

Troubleshooting

5-3

Copies are not clear.

Did you choose appropriate image 
quality for the original?

Select an appropriate original 
image mode.

Refer to Operation 
Guide, Chapter 3

Is the paper damp?

Replace the paper with new paper. Refer to Operation 

Guide, Chapter 2

Copies are dirty.

Are the original cover or platen 
dirty? 

Clean the original cover or platen 
glass. 

Refer to Operation 
Guide, Chapter 5

Copies are fuzzy. 

Is the machine in a high humidity 
environment? 

Perform a drum refresh. 

Is the paper damp?

Replace the paper with new paper. Refer to Operation 

Guide, Chapter 2

Copies are skewed. 

Are the originals loaded correctly?

When placing originals on the 
platen, place them face-down and 
flush against the original size 
indicator plates.

Refer to Operation 
Guide, Chapter 2

When placing originals in the 
document processor, align the 
original width guides securely 
before placing the originals.

Refer to Operation 
Guide, Chapter 2

Is the paper loaded correctly?

Check the position of the paper 
width guides.

Refer to Operation 
Guide, Chapter 2

Paper jams frequently 
occur.

Is the paper loaded correctly?

Load the paper correctly.

Refer to Operation 
Guide, Chapter 2

Is the paper of the supported type? 
Is it in good condition?

Remove the paper from the 
cassette, turn it over, and reload it.

Refer to Operation 
Guide, Chapter 2

Is the paper curled, folded, or 
wrinkled?

Replace the paper with new paper. Refer to Operation 

Guide, Chapter 2

Are any loose scraps of paper or is 
there any jammed paper inside the 
device? 

Remove any jammed paper.

Refer to Operation 
Guide, Chapter 6

Is the paper damp?

Replace the paper with new paper. Refer to Operation 

Guide, Chapter 2

Copies from the optional 
document processor 
have black lines.

Is the slit glass dirty? 

Clean the slit glass. 

Refer to Operation 
Guide, Chapter 5

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Follow the procedure for correcting 
black lines. This may remove the 
black lines.

Copies are wrinkled. 

Is the separator dirty? 

Clean the separator. 

Refer to Operation 
Guide, Chapter 5

Is the paper damp?

Replace the paper with new paper. Refer to Operation 

Guide, Chapter 2

Is the paper set in a proper 
orientation?

Change the orientation in which the 
paper is positioned.

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