SMART Technologies PE260 Manual Do Utilizador

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Troubleshooting
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Troubleshooting
If your SMART Hub, SMART interactive products or projectors or displays are not working 
properly, complete the following procedure to troubleshoot them.
1.
Check the status indicator lights of the projectors or displays and interactive products 
connected to your SMART Hub.
See those products’ user guides for information on their status indicators and the 
appropriate actions to take for each status.
2.
Check the cables between your SMART Hub and connected products. Ensure the cables 
are properly connected and in good working condition.
NOTE: If you’re extending a USB cable connection between your SMART Hub and an 
interactive product, ensure your solution is compliant with 
3.
If you’re experiencing a problem with touch or digital ink (in other words, when you touch 
an interactive product’s surface with your finger, a pen or an eraser, it doesn’t respond or 
responds incorrectly), orient the effected SMART products. See page 8.
4.
If you’re experiencing a problem with display (in other words, a projector or display isn’t 
showing an image or is showing a distorted image), complete the setup procedure for the 
effected projector or display. See page 6.
NOTE: If you’re experiencing a problem with the projector or display connected to video 
connector 4 (see the previous diagram), complete the procedure in 
To troubleshoot your SMART Hub and connected products