Nortel Networks P0908544 Manual Do Utilizador

34  Using the Attendant window

Enterprise Edge Attendant Console User Guide

P0908544 Issue 01

Words and colors on Loop buttons:

Use the View Parked button to display the Parked dialog 
box, which lists any parked calls. Calls can be parked and 
retrieved from any Enterprise Edge telephone connected to 
your Enterprise Edge server. Refer to 

 on page 51.

Use the Voice Call to initiate a call from the attendant’s 
telephone to the speaker of another telephone without first 
causing the telephone to ring. Refer to 

 on page 51.

Six Loop buttons, labeled F1 to F6, are on the left side of the 
Attendant window and are used to answer calls. Each Loop 
button represents call. The color of the Loop button and the 
displayed word shows the type of call activity occurring. 

You can display or hide Loop buttons, depending on your 
preference. On the View menu click Hide Loop Buttons. 
When a check mark appears, only active Loop buttons 
appear. When Hide Loop Buttons is not selected, all the Loop 
buttons appear.

The word Ringing appears on a yellow 
Loop button when an incoming call 
rings at the attendant’s extension.
A green Loop button with the word 
Active appears when a call is 
answered by the attendant. Only one 
Loop button is active at one time.
A blue Loop button with the words On 
Hold appears when a call is on hold at 
the attendant’s extension.
An orange Loop button with the word 
Callback appears when a call returns 
to the attendant from the Target 
extension.
A red Loop button with the word 
Ringing appears when a call rings at 
an Assigned extension.
Grey Loop buttons appear when the 
Loop button is inactive and when Hide 
Loop Buttons is not selected.