Ricoh GX2 Manual Do Utilizador

93

Troubleshooting

Does the paper type setting match?

Make sure that the paper type setting of the printer driver matches the type of paper loaded. See 

Are you printing on the wrong side of the paper?

Check which side should be printed on when using inkjet plain paper. If you print on the wrong side, the quality 
of the printing may be lower and the inside of the printer may get dirty. See 

.

Dirty or Blotted Prints

If prints are dirty or blotted, the following questions should be addressed.

Is the paper being used too thick or thin?

Check if the paper is compatible. If extremely thick or thin paper is used, the print-heads will rub the paper and 
ink will leak. See 

.

Have you touched the printed side of paper?

Avoid touching the printed side of paper. Particularly, avoid touching glossy paper and inkjet transparency that 
have just been printed because these require longer than normal to dry. Remove them one at a time from the out-
put tray without touching the printed side, and then let them dry fully. See 

Is the paper loaded in the correct orientation?

Some paper cannot be loaded lengthwise depending on the size of the paper. Check the orientation in which 
the paper is loaded. See 

Is a genuine Print cartridge being used?

Using a cartridge other than a genuine Print cartridge or using a cartridge refilled with ink will lower the print 
quality and could cause a breakdown. Use a genuine Print cartridge. See 

Are you printing densely coloured images on both sides of paper?

When a large amount of ink is used to completely cover a side, one-sided printing is recommended.

Checking the Printer Driver Setting

If the condition of your printer is no problem, check the printer driver settings.

 Changing the Printer Driver Setting

You may eliminate certain problems by changing the printer driver settings as described below:

Cannot print certain data properly when using a certain application, or cannot print image data properly.

In the [Print Quality] area, select [Quality priority], and then print. See 

.

In the [Change User Settings] dialog box, on the [Image Adjustments] tab, under [Dithering], deselect the [Use 
error diffusion] check box. See 

.

Set [Spool format:] to [RAW] or [EMF] in the [Printer Configuration] tab.