Netgear D6100 Manual Do Utilizador

If the Internet LED is off 

, the modem router cannot connect to the Internet. Verify the 

following:

Check that your login credentials are correct or that the information you entered for the 
ISP connection is correct (see 

45).

Check if your ISP is experiencing a problem—it might not be that the modem router 
cannot connect to the Internet, but rather that your ISP cannot provide an Internet 
connection.

If the modem router cannot access the Internet but the Internet LED is green

, see if the 

modem router can obtain an Internet IP address from the ISP. Unless the modem router is 
assigned a static IP address, the modem router requests an IP address from the ISP. You 
can determine whether the request was successful using the web management interface.



Launch an Internet browser from a computer or WiFi device that is connected to the 
network.

Type http://www.routerlogin.net.

A login screen displays.

Enter the user name and password for the modem router.

The user name is admin. The default password is password. The user name and 
password are case-sensitive.

Click the OK button.

The BASIC Home screen displays.

Select ADVANCED > ADVANCED Home.

The ADVANCED Home screen displays.

In the Internet Port pane, check that the IP Address field shows a valid IP address.

If the field shows 0.0.0.0, your modem router did not obtain an IP address from your ISP.

If your modem router cannot obtain an IP address from the ISP, the problem might be one of 
the following:

Your Internet service provider (ISP) might require a login program.  

Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of 

login. 

If you selected a login program, the service name, user name, or password might be 
incorrectly set.  
For more information, see 

212.