Verizon MBR1515L Manual Do Utilizador

Troubleshoot a TCP/IP Network Using the Ping Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request 
packet to the designated device. The device then responds with an echo reply. You can easily 
troubleshoot a TCP/IP network by using the ping utility in your computer.

Test the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up 
correctly.

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From the Windows toolbar, click the Start button, and select Run.

In the field provided, type ping followed by the IP address of the router, as in this example:

Click OK.

You should see a message like this one:

If the path is working, you see this message:

If the path is not working, you see this message:

If the path is not working correctly, you could have one of the following problems:

Wrong physical connections

Make sure that the LAN Port LED is lit. If the LED is off, follow the instructions in 

Check that the corresponding link LEDs are lit for your network interface card and 
for the hub ports (if any) that are connected to your workstation and router.

Wrong network configuration

Verify that the Ethernet card driver software and TCP/IP software are both 

installed and configured on your computer or workstation.

Verify that the IP address for your router and your workstation are correct and that 

the addresses are on the same subnet.

Test the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your computer to a remote 
device.