Toshiba M20 Manual Do Utilizador

44

RG 5.375 x 8.375 ver 2.3.3

❖

Review the troubleshooting information in your 
operating system documentation.

❖

If the problem occurs while you are running a program, 
consult the program’s documentation for troubleshooting 
suggestions. Contact the software company’s technical 
support group for their assistance.

❖

Consult the dealer from whom you purchased your 
computer and/or program. Your dealer is your best source 
for current information.

Detailed system specifications are available at 

www.ts.toshiba.com

 by selecting your particular product and 

model number, clicking GO, and then clicking the Detailed 
Specs link from the menu on the left. Or just refer to the 
computer documentation that shipped with your product.

For the number of a Toshiba dealer near you in the United 
States, call: (800) 457-7777.

If you still need help and suspect that the problem is 
hardware-related, Toshiba offers a variety of resources to help 
you. Start with accessing Toshiba on the Internet using any 
Internet browser by typing pcsupport.toshiba.com

Before calling Toshiba, make sure you have:

❖

Your computer’s serial number.

❖

The computer and any optional devices related to the 
problem.

❖

The Recovery media that came with your system.

❖

Name and version of the program involved in the 
problem along with its installation CD-ROM.

❖

Information about what you were doing when the 
problem occurred.

❖

Exact error messages and when they occurred.

For technical support, call the Toshiba Global Support 
Centre:

Within the United States at (800) 457-7777

Outside the United States at (949) 859-4273