Toshiba 3511 Manual Do Utilizador

November 2003  ©  TOSHIBA TEC

5 - 83

e-STUDIO3511/4511  TROUBLESHOOTING

1. When initializing the Electronic Filing (Setting Mode (08-666)), all data in the Electronic Filing

are erased. Back up the data in the Electronic Filing by using the Electronic Filing Function of

TopAccess before the initialization.

2. When initializing the shared folder (Setting Mode (08-667)), all data in the shared folder are

erased. Back up the data in the shared folder by using Explorer before the initialization.

3. When formatting the HDD (Setting Mode (08-690)), all data in the shared folder, Electronic

Filing, Address Book, template, etc. are erased. Back up these data before the initialization.

Note that some of data cannot be backed up ( 

 Page 5-1).

(1) Internet FAX related error

Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting
(08-690).

When there are running jobs, perform the job in error again after the completion of the running jobs.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.

Turn the power OFF and then back ON. Perform the job in error again.

When a template is used, form the template again.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.

Reset and extend the "Maximum send to E-mail/iFAX size" or reduce the number of pages and
perform the job again.