Canon DS700 Manual Do Utilizador

Troubleshooting

There are ink blots on 
the printed surface.

Clean the paper feed roller.
See “Paper Does Not Feed Properly” on page 68.

There are ink blots on 
the back side of the 
printed surface.

If the protrusions inside the printer are stained, open the cover of 
the printer and then wipe ink off the protrusions using a swab or 
the like as shown.

Before cleaning, be sure to turned off the printer.

Printed on the back side 
of the sheet/The roller 
inside the printer is 
extremely dirty

Follow the steps described below to clean the inside of the printer.
1. Ensure that the printer is turned on.
2. Load the Glossy Photo paper (4"×6"/ 101.6×152.4mm paper).
3. Hold the 

RESUME/CANCEL button down and release after the 

POWER lamp flashes five times, then feed the sheet of paper.
After the cleaning is operated for a few seconds, the paper 
comes out.

If the problem remains after performing, repeat this procedure 
starting with step 1.
If the problem remains, contact a Canon service representative.

Check that your paper is loaded with the correct print side facing up.

Inappropriate paper type 
used

Check to see if the paper you are printing on is too thick or curled.
See “Print Media to Avoid” on page 18.
Note that smudging may occur at the top and bottom edges of the 
paper when using Borderless Printing.

If this does not solve the problem, set the paper thickness lever on 
the left. See “Paper Thickness Lever” on page 8.

* Replace the paper thickness lever on the right after printing.