Xerox Phaser 3260DNI Manual Do Utilizador

Common Problems

Xerox

®

 Phaser

®

 3052/3260

User Guide

140

Half the page is blank.

The page orientation setting 
may be incorrect.

• Change the page orientation in your 

application. See the printer driver 
help screen.

The paper size and the paper 
size settings do not match.

• Ensure that the paper size in the 

printer driver settings matches the 
paper in the tray.

• Or, ensure that the paper size in the 

printer driver settings matches the 
paper selection in the software 
application settings you use.

The machine prints, but the 
text is wrong, garbled, or 
incomplete.

The machine cable is loose or 
defective.

• Disconnect the machine cable and 

reconnect. Try a print job that you 
have already printed successfully. If 
possible, attach the cable and the 
machine to another computer that 
you know works and try a print job.

• Try a new machine cable.

The wrong printer driver was 
selected.

• Check the application’s printer 

selection menu to ensure that your 
machine is selected.

The software application is 
malfunctioning.

• Try printing a job from another 

application.

The operating system is 
malfunctioning.

• Exit the operating system and reboot 

the computer. Turn the machine off 
and back on again.

If you are in a DOS 
environment, the font setting 
for your machine may be set 
incorrectly.

Change the font setting. You can set the 
font from Device Settings in Xerox Easy 
Printer Manager program.

Pages print, but they are blank.

The toner cartridge is defective 
or out of toner.

• Redistribute the toner. (See 

Redistributing Toner.

)

• If necessary, replace the toner 

cartridge (See 

Replacing the Toner 

Cartridge.

).

The file may have blank pages.

• Check the file to ensure that it does 

not contain blank pages.

Some parts, such as the 
controller or the board, may be 
defective.

• Contact a service representative.