Ricoh DSm716 Manual Do Utilizador

Troubleshooting When Using the Facsimile Function

24

Sender's name is 

not selected. 

Specify send-

er's name.

The sender has not been specified. A sender's name should be speci-

fied before sending e-mail. Send 
e-mail after specifying the send-
er's name.

Check whether 

there are any 

network prob-

lems.

{

}

The alias telephone number you 
entered is already registered on 
the gatekeeper by another device.

• Check the alias telephone 

number is correctly pro-
grammed using the Web Im-
age Monitor. See the Web 
Image Monitor's Help.

• Contact your network admin-

istrator.

Check whether 

there are any 

network prob-

lems.

{

}

Cannot access gatekeeper.

• Use your Web Image Monitor 

to check the gatekeeper ad-
dress is correctly pro-
grammed. See the Web Image 
Monitor's Help.

• Contact your network admin-

istrator.

Check whether 

there are any 

network prob-

lems.

{

}

Registering of user name is reject-
ed by the SIP server.

• Use your Web Image Monitor 

to check the SIP server ad-
dress and user name are cor-
rectly programmed. See the 
Web Image Monitor's Help.

• Contact your network admin-

istrator.

Check whether 

there are any 

network prob-

lems.

{

}

Cannot access the SIP server.

• Use your Web Image Monitor 

to check the SIP server ad-
dress is correctly pro-
grammed. See the Web Image 
Monitor's Help.

• Contact your network admin-

istrator.