Ricoh DSm716 Manual Do Utilizador

Troubleshooting When Using the Scanner Function

56

This section describes likely causes of and possible solutions for error messages
that may appear on the machine's display panel.

This section describes causes and remedies if an error message appears on the
display of the control panel.

❒ For messages that are not listed here, see “When You Have Problems Operat-

ing the Machine”.

Connection with 

LDAP server has 

failed. Check 

the server sta-

tus.

A network error has occurred and 
connection has failed.

Try the operation once more. If 
the message is still shown, the 
network may be crowded. Check 
the information of System Set-
tings. See “Administrator Tools”, 
General Settings Guide.

LDAP server au-

th. has failed. 

Check the set-

tings.

The user name and password dif-
fer from those set for LDAP serv-
er authentication.

Make settings correctly for the 
user name and the password for 
LDAP server authentication.

Destination 

list has been 

updated. Se-

lected destina-

tions/sender 

will be cleared.

A specified destination or send-
er's name was cleared when the 
destination list in the delivery 
server was updated.

Specify the destination or send-
er's name again.

Updating desti-

nation list has 

failed. Try 

again?

A network error has occurred. 

Check whether the server is connected.

Updating desti-

nation list. Re-

select 

destination(s) 

or sender's name 

later.

The destination list is being updated. If a destination or sender's name 

was already selected, re-select it 
after this message disappears.