Ricoh MP 2000 Manual Do Utilizador

53

This chapter describes likely causes of and possible solutions for scanner func-
tion problems.

This section describes causes and remedies when scan results are not as expected.

The scanned image is 
dirty.

The exposure glass, scanning 
glass, exposure glass cover, ADF 
or ARDF is dirty.

The image is distorted 
or out of position.

The original was moved during 
scanning.

Do not move the original during 
scanning.

The image is distorted 
or out of position.

The original was not pressed flat 
against the exposure glass.

Make sure that the original is 
pressed flat against the exposure 
glass.

The scanned image is 
upside down.

The original was placed upside 
down. 

Place the original in the correct 
orientation. See “Placing Origi-
nals”, Copy Reference.

No image results from 
scanning.

The original was placed with the 
front and back reversed.

When the original is placed direct-
ly on the exposure glass, the side 
to be scanned must face down. 
When the original is fed via the 
ADF or ARDF, the side to be 
scanned must face up. See “Plac-
ing Originals”, Copy Reference.

The scanned image 
contains white spaces.

If you scan originals using func-
tions other than the network 
TWAIN scanner function, certain 
paper size and resolution settings 
may produce scanned images 
that are larger than the specified 
size because of margins being 
added to the sides.

Scanning at a higher resolution 
may reduce the margins.